Frequently Asked Questions

At Cranleigh Chimney Sweep, I understand that chimney maintenance can raise a lot of questions, from how often to sweep your chimney to what kind of wood to burn for optimal performance. My FAQ page covers everything you need to know about chimney sweeping, bird nest removal, liner installation, and more. Whether you’re in Cranleigh, Guildford, Dorking, Loxwood, or Godalming, these insights will help keep your chimney safe, efficient, and well-maintained year-round.

1. Why does my chimney need sweeping?

Chimneys need regular sweeping to remove soot, creosote, and debris, which can block airflow and increase the risk of chimney fires. Sweeping also prevents harmful gases like carbon monoxide from entering your home.

2. How often should I have my chimney swept?

The frequency depends on fuel type: wood-burning stoves and bituminous coal require sweeping every three months when in use, while smokeless fuels, oil, and gas should be swept once a year.

3. What is a chimney liner, and why do I need one?

A chimney liner protects the masonry and structure from heat and corrosive gases, enhancing efficiency and reducing fire risk. It’s especially important for wood burners and gas fires.

4. Will sweeping my chimney make a mess?

No, I use modern tools and techniques to ensure a clean process, leaving your fireplace and home exactly as I found it.

5. What should I do if there is a bird’s nest in my chimney?

Avoid using your fire if there’s a bird nest inside. Once the birds have left, I can safely remove the nest and install a bird guard to prevent future nesting.

6. Why is smoke coming into my room instead of going up the chimney?

This can be due to an air pressure issue, a blocked chimney, insufficient room ventilation, or a cold flue. A professional inspection can identify and resolve the cause.

7. What is a chimney cowl, and do I need one?

A chimney cowl is a device fitted at the top to improve draft, prevent downdrafts, and stop birds and debris from entering the chimney. It’s highly recommended for open chimneys.

8. What causes chimney blockages?

Common causes of chimney blockages include bird nests, leaves, soot, and creosote buildup. Regular sweeping and bird guard installation can help prevent blockages.

9. How does a cherry picker help with chimney work?

For tall or hard-to-reach chimneys, cherry picker hire provides safe and efficient access, allowing me to perform tasks like sweeping, repairs, and inspections without scaffolding.

10. Can I burn any wood in my stove?

It’s best to burn seasoned hardwood with low moisture content for efficient burning and minimal creosote buildup. Avoid burning damp or unseasoned wood, as it creates more smoke and tar.

11. What are the benefits of installing a chimney liner?

A chimney liner installation improves safety by protecting the chimney walls, enhances draft, and optimises heating efficiency. It’s particularly important for wood burners and multi-fuel stoves.

12. Do you offer inspections before log burner or wood stove installation?

Yes, I offer inspections to ensure your chimney and flue are suitable for log burner installation or wood-burning stoves, checking for proper airflow and necessary modifications.

13. How do I know if my chimney needs a bird guard?

If you’ve had issues with bird nests or hear birds in the chimney, a bird guard installation will prevent future nesting, blockages, and related safety risks.

14. How long does a chimney sweep take?

A standard chimney sweep typically takes about 45 minutes to an hour, though complex jobs or blocked chimneys may take longer.

15. Is a certificate provided after chimney sweeping?

Yes, I provide a certificate after every sweep, confirming your chimney has been cleaned by a certified professional. This certificate may also be required by insurance companies.

16. What is creosote, and why is it dangerous?

Creosote is a flammable byproduct of burning wood, which accumulates on chimney walls. If not regularly removed, it can ignite, causing a dangerous chimney fire.

17. What if my chimney doesn’t have a liner?

Unlined chimneys are prone to structural damage and inefficient draft. Installing a liner enhances safety and performance, especially for homes with wood-burning appliances.

18. Can I install a wood-burning stove myself?

It’s highly recommended to have a professional install your wood-burning stove to ensure proper safety measures, airflow, and compliance with building regulations.

19. How do I prevent chimney blockages?

Regular sweeping, bird guard installation, and using seasoned wood help prevent blockages. Also, having your chimney inspected annually can help detect and prevent obstructions.

20. Do I need a cherry picker for my chimney service?

A cherry picker is useful for homes with tall chimneys or difficult roof access. It provides safe elevation for sweeping, repairs, and inspections without the need for scaffolding.